By Doug Williams on February 22, 2010
Last week, I announced our new Dallas location (320 Decker Drive, Irving, TX 75062), but that isn’t all that’s new around Trabian.
In December we welcomed our newest team member, Hallie Moore, into the company, to handle project management and long-term support. She brings account and marketing experience from advertising agency Third Degree in Oklahoma City. The red-dirt state’s loss is our gain as she’s hit the ground running – many of you have already met her, and those of you who haven’t, well, you’re in for a treat.
We’ve changed our phone number to a more phone bill-friendly, toll-free (877) 603-8011.
We’ve improved our help desk and support platform from the old Lighthouse program to Help.Trabian.com. If you haven’t used it or been introduced, you will be soon. Not quite as big a treat as meeting Hallie, but it’s still pretty fantastic.
Essentially we’ve been focusing on improving our support and our workflow to better deliver services to our valued clients. It’s an investment in better tools, fantastic personnel, and consolidating support and sales operations in Big-D.
Our clients can expect better, faster support and service. It’s a part of our 2010 upgrade.
We’re going to be aggressively serving our credit union niche, so get ready.
By Doug Williams on February 15, 2010
Today is a credit union holiday, so while our clients are away, Trabian opened up a new office in the DFW Metroplex.
The move consolidates our operations into two offices, our headquarters in Fishers at Forum Credit Union, and now in the beautiful Los Colinas section of Irving, halfway between Dallas and Fort Worth.
We’re excited about the new digs because it allows us to see each other on a daily basis (something I know I’ve needed), and will allow us to better serve client needs by reducing communications channels. The bad news is that we can no longer work in pajamas. Not that we ever did.
If you’re in the area, come by and visit us at 320 Decker Drive, Suite 100, Irving, TX 75062. We have a great view.
By Doug Williams on September 29, 2009
We’ve been busy and quiet on this blog and doing a poor job of self-promotion. Looking through what we’ve done over the last few months, we’re pretty proud of our latest work. So it at least warrants a brief post and a shout out to our fabulous clients for letting us restyle and re-engineer their sites.
Our sites continue to improve in functionality and design. Take a look:
As our sites continue to improve so does our content management system – exciting changes are on the horizon this fall/winter.
By Doug Williams on February 19, 2009
We spend a lot of time tooting and…um…the opposite of tooting…the horns of various and sundry credit union marketing efforts – particularly if they involve social media.
This time we’re going to toot Third Degree Advertising, out of Oklahoma City, and Trabian’s horns at the same time. It seems Third Degree went and won itself an Addy with the Buck the Norm online campaign. The site won several, actually, including Best Interactive and the prestigious Best in Show. Third Degree designed it and Trabian built the CMS and generally created the Internet magic.
Interestingly enough, this isn’t the first award Trabian has won recently – our work with A-Plus Federal Credit Union landed A-Plus and us a first place in the Lone Star Awards from the Texas Credit Union League Marketing Council in the fall.
Toot.
By Charlie Trotter on December 11, 2008
Around a year ago, due to the writer’s strike, there was nothing on TV.
Now, between nine and eleven months later, our favorite shows are out of reruns and, Matt, Derrick, myself and our respective wives are all in the parenting business. Which is a business of blood and tears and feces, and, when lightning strikes, hugs and kisses and sleep. It’s rarely glamorous, as we are learning more every day, but it has it’s fulfilling, sweet moments. Like when we all miraculously get an actual night’s rest and get to spend a Saturday morning with our family all piled in bed, cooing and being in love with each other.
We have the blessing of getting to work from home where we can enjoy several little belly-raspberry breaks through the day. Little Gracie Dean and Wesley Spell and Julie Trotter are getting to sit in their daddy’s lap every day watching him do what he’s best at: Development, Development and Booger Jokes, respectively.
So we are pleased to properly announce the arrival of our precious, fat-cheeked, screaming little bundles of tax deductions from youngest to oldest.
